Home improvement needs trust. Every homeowner wants a company they can rely on. Many hear about Home Genius Exteriors. Some see ads. Others get a door-to-door visit. But is this company legit? Can you trust their team in your home?
Before you sign a contract, check their background. Look up their license. Read reviews. See if other homeowners had good results. This article breaks it all down.
We cover how to check their registration and we explain what you need to know before you hire them. We also share what people say online and what the law says about hiring safe contractors. This guide will help you stay informed and avoid scams.
Let’s dive in and learn more about Home Genius Exteriors.
What Is Home Genius Exteriors?
Home Genius Exteriors is a home improvement company that focuses on exterior work. Their main services include roofing, siding, windows, and doors. They work on residential homes and aim to improve curb appeal, safety, and energy efficiency. The company operates in many U.S. states and continues to expand into new cities.
They often promote their services through door-to-door sales. Their sales reps offer free home inspections and digital scans. The company says their workers are licensed, trained, and follow strict safety standards. They promise fast work, quality tools, and solid warranties with each job.
Some homeowners say the crew works quickly and cleans up well. Others say they felt pressure to make a quick decision. The reviews vary, and that makes people wonder: is Home Genius Exteriors a trusted company or just a smart sales operation?
What Services Does Home Genius Exteriors Offer?
Home Genius Exteriors offers exterior home upgrades. They focus on roofing, siding, windows, doors, gutters, and attic insulation.Some homes get full roof replacements. Others get just a few windows or panels.
The company says it uses high-tech tools to scan the house before giving an estimate.
Most jobs aim to make the home look better and save on energy costs. The team handles both small repairs and larger renovations.
Is Home Genius Exteriors a Legit Company?
Yes, Home Genius Exteriors is a real and registered company. They have an official business address, a website, and a customer service team. Their name appears in contractor databases across multiple states, which means they are authorized to operate in those areas. You can also find their contact details and business listings online.
But being real does not always mean reliable. Many people ask deeper questions. Can they finish the job on time? Do they keep their promises? Are their crews professional and polite? These are the points that matter most when you invite someone to work on your home.
Customer reviews give a mixed picture. Some homeowners say the company did a great job and followed up well. Others talk about delays, missed calls, or unclear pricing. This split in feedback makes it hard to decide. It shows that your experience may depend on your location, your crew, and how closely you follow the process.
Home Genius Exteriors Reviews: What People Say
Online reviews help you learn about a company fast. Let’s see what customers say on popular sites:
Yelp
Yelp shows mixed reviews. Some users give five stars. They say the workers came on time and did solid work. Others mention problems. A few claim poor cleanup or last-minute price changes.
Better Business Bureau (BBB)
Home Genius Exteriors has a profile on the BBB. It shows some resolved complaints. Customers report issues with billing, slow timelines, or lack of updates. But some say the company did fix the problems.
Google Reviews
On Google, ratings vary by location. In some cities, the score is above 4 stars. In others, it falls below 3. Reviews often mention door-to-door sales pitches, which some people dislike.
Home Genius Exteriors Yelp and BBB Ratings by City
Ratings on review sites change by location. In Altoona, reviews highlight strong cleanup and polite workers.
In Hyattsville, people mention delays and missed callbacks. Some cities have high ratings on Yelp but mixed reviews on the BBB.
Always search reviews by your ZIP code. The same company may perform well in one region but struggle in another. This local view gives you a better picture before you choose.
What Makes Home Genius Exteriors Different?
Home Genius Exteriors promotes a tech-first sales approach. They use tablets, 3D scans, and digital quotes.
This sets them apart from old-school contractors who still rely on paper and word-of-mouth.
They also offer same-day quotes after a home visit. This fast process appeals to busy homeowners. Some say the presentation feels more like a tech demo than a sales pitch. But this approach can feel rushed if you’re not ready to decide right away.
Home Genius Exteriors Lawsuit: What to Know
Home Genius Exteriors has not faced any major public lawsuits as of now. No large legal cases against the company appear in court records or national news. This helps ease some concerns for homeowners who want to avoid legal trouble when hiring a contractor.
Still, not all feedback is positive. Several customers have shared problems on forums and review sites. Some said the company gave them a start date, then pushed the job back without notice. Others said the sales team promised one thing, but the final contract said something else. A few people felt pressured to sign on the spot and later regretted it.
Warranty issues also come up often. Some homeowners said they did not receive clear details about what the warranty covered. In some cases, they tried to get repairs under warranty and faced long delays or no response. This shows why it’s important to ask questions, take notes, and get everything in writing. Contracts should be clear. Save all messages, including emails and texts, in case you need to show proof later.
How to File a Complaint Against Home Genius Exteriors
Some homeowners want to know how to report a bad experience. If you had issues with Home Genius Exteriors and want to file a complaint, you can take a few easy steps. Start with your local state licensing board.
They often have an online form where you can report a contractor. Add details, photos, and any written proof. You can also send a complaint to the Better Business Bureau or your state’s consumer protection office.
These steps do not cost money and may help resolve your problem.
How to Do a License Number Lookup
One of the safest steps is to look up the company’s license. This tells you if they can work in your area.
Steps:
- Go to your state’s contractor licensing board.
- Search the name “Home Genius Exteriors.”
- Check if the license is active.
- Confirm the name matches the company’s listed owner.
- Review past complaints or violations.
You can also ask the company directly. A legit business will share their license number. If they refuse, that is a red flag.
Are Home Genius Exteriors Contractors Licensed?
Yes, most Home Genius Exteriors contractors are licensed. The company says it works with trained crews who meet local rules. In many states, a license is required to work on roofs, windows, and siding. That means the company must follow state laws to keep doing business.
Still, not every worker you meet may be an employee. Some projects involve subcontractors. These are outside workers who get hired job-by-job. You should always ask for their full name and license number before they start. If someone refuses, you should not let them begin work on your home.
A license proves they meet safety rules and know what they are doing. You can check any license on your state’s contractor board website. Make sure it is active and in good standing. Also check if it was ever suspended or tied to a complaint. These steps help protect you and your property from costly mistakes.
Who Owns Home Genius Exteriors?
Home Genius Exteriors is a privately owned company. Public records show William Young as one of the key people behind the business. The company’s main office is located in Rockville, Maryland.
Since its start, the company has expanded into many states. It serves both small towns and large cities. The team uses digital tools to offer custom home scans and design previews. This helps homeowners see what upgrades may work best.
The company also maintains a presence online. They share updates through social media and answer customer questions. Their growth has been quick, but some users still ask about ownership and leadership. Knowing who runs the company can help build trust before you hire.
Where Is the Headquarters?
Home Genius Exteriors runs its main office out of Rockville, Maryland. The company works from a commercial building in the business district. This is where most of the corporate staff, support team, and upper management operate.
Their exact address is 1 Research Court, Suite 450. It sits in a well-known part of the city. The location gives them access to major roads and nearby service areas. Many calls and emails route through this office before reaching local field teams.
You can reach the company through their official website. The site offers a toll-free number and a contact form. Most support requests begin online and then move to phone or email. If you need help with a job, this is the first place to start.
Home Genius Exteriors Phone Number and Contact Info
Homeowners often want direct contact before they hire. Home Genius Exteriors lists a toll-free number on their site. You can reach their support team at 1-866-502-4420 during business hours. This line connects you to customer service for general help, updates, or appointment changes.
Their website also has a contact form. You can enter your name, email, and message. A team member usually replies within one or two days. Some users prefer this method when they want a record of what was said.
You may also get a follow-up call if you fill out a quote request. The company uses this step to confirm your address and schedule a home scan. If you miss their call, leave a voicemail or send a message through their form.
Home Genius Exteriors Locations
They serve many regions, including:
- Altoona, Pennsylvania
- Hyattsville, Maryland
- Newark, Delaware
- Pittsburgh, Pennsylvania
- Raleigh, North Carolin
- Richmond, Virginia
- Atlanta, Georgia
- Tampa, Florida
- Denver, Colorado
- Salt Lake City, Utah
Each office may have its own team. Reviews can vary by region. Always check your local office rating before hiring.
Some regions have strong architectural character, like mountain towns or rustic suburbs. Homes with Bavarian-style designs, for example, often use wood and stone exteriors. Contractors like Home Genius Exteriors may help maintain or upgrade those features. Learn more about Bavarian Style Homes in this guide.
Home Genius Exteriors Prices and Packages
Home Genius Exteriors does not list fixed prices. Each project depends on what the home needs. A new roof costs more than a single window. Larger homes cost more than smaller ones. The type of material also changes the total.
Most visits begin with a free home scan. The team checks the space and gives a quote. That quote often includes labor, materials, tools, and cleanup. Some homeowners say the price looks fair. Others suggest asking more questions before you agree.
The company offers payment plans on select jobs. You can ask if monthly options are available. Make sure the terms are clear. Always compare with two or three other local contractors before you decide. A good quote should match the size of the job and the quality of the work.
Does Home Genius Exteriors Offer Eco-Friendly Options?
Some homeowners ask if the company uses green materials. Home Genius Exteriors says they work with brands that offer energy-efficient windows and roofing.
These upgrades may help cut power bills over time.
The company also recycles waste from job sites when possible. Still, not every job uses eco products. Ask before you sign. If green upgrades matter to you, confirm the options and check for certifications.
Home Genius Exteriors Warranty
The company claims to offer strong warranties. Many jobs include:
- Material warranty from manufacturers
- Workmanship warranty from the company
- Still, always ask:
- What is covered?
- How long does it last?
- What voids the warranty?
Get this in writing. Ask for a copy before you pay.
Employee Reviews: What the Workers Say
People who work at Home Genius Exteriors have mixed views. Some employees like the fast pace and strong pay. They say the company rewards hard work and offers chances to grow. A few mention good training and clear goals from day one.
Others describe a different experience. Some say the job brings stress. Sales staff often go door to door and feel pressure to close deals. Many workers say they face high targets each week. Some feel pushed to meet numbers instead of building trust.
The way workers feel can shape how they treat customers. A happy team often shows more care and attention. When staff enjoy their job, the work quality improves. That is why employee reviews can help you judge if a company delivers good service.
Home Genius Exteriors Salary Breakdown
Home Genius Exteriors hires people for many roles. These include sales reps, installers, project managers, and customer support staff. Each position pays differently based on job type, location, and past experience. Most workers report steady hours and weekly pay.
Sales reps often earn a base salary between $50,000 and $90,000. Some also receive commissions when they close deals. Installers usually make between $20 and $30 per hour. These jobs involve physical labor and travel to job sites. Customer support staff report hourly pay between $17 and $22, based on skill and region.
Project managers earn more. Most salaries range from $60,000 to $85,000 per year. This role includes planning jobs, leading teams, and working with clients. Pay may rise over time as a worker gains trust and takes on more tasks. Each job offers different rewards, but reviews suggest that performance plays a big role in how much you take home.
Red Flags to Watch Before Hiring Any Contractor
Even if a company looks legit, watch for signs of trouble:
- High-pressure sales or “today only” deals
- No license number on paperwork
- Refusal to provide proof of insurance
- Vague timeline or no start date
- No written contract or unclear terms
If you see any of these, walk away. Trust your gut.
How Long Has Home Genius Exteriors Been in Business?
Home Genius Exteriors began around 2017. The company entered the home services market with a focus on roofing, siding, and windows. It started with one location and expanded over time as demand grew.
It now operates in several states across the U.S. The team has built a strong presence in both large cities and smaller towns. Their growth has come through door-to-door outreach, digital tools, and home scan promotions.
Seven years in business shows they are not brand new. Still, they have not reached the level of older national firms. Some systems may still change as they grow. This stage can bring both opportunity and risk, depending on how each office runs.
What to Ask Before You Hire?
Smart homeowners ask questions before they sign. Start with the basics. How long will the job take? Who will be on-site each day?
What happens if the weather causes delays? Ask for proof of insurance and license. Request a copy of the warranty terms.
Get all promises in writing. If a rep dodges your questions, that’s a sign to slow down. You should feel confident before you let any team start work on your home.
Is It Safe to Hire Home Genius Exteriors?
Yes, if you take smart steps. Many customers report good results. Others suggest caution. Do your homework.
Use this checklist before you sign:
- Check license number
- Read your contract
- Ask for references
- Look up local reviews
- Compare with 2-3 other contractors
- Never pay in full before work starts
If all checks out, you may get solid service. If something feels wrong, pause the process.
In small towns like Zapata, Texas, people rely on trusted names when it comes to sensitive services. Rose Garden Funeral Home, for example, is known for its quiet care and local trust. That same trust should guide who you let work on your home.
How to Spot Fake Home Repair Scams
Not every knock on your door is safe. Some scammers pretend to be from real companies. They wear branded shirts or show fake IDs.
Always ask for a printed business card. Call the company’s main number and ask if they sent someone.
Never give money upfront to a stranger. A real contractor will respect your need to check things first. If something feels off, do not open your door or share personal details.
Final Thoughts
Home Genius Exteriors offers many services across the U.S. Their website, team, and tools look modern. They say all the right things. But reviews suggest a mix of great jobs and customer complaints.
This is not rare in home improvement. Many companies face the same. What matters is how they respond and how you prepare.
Always check the license. Get everything in writing. Ask questions until you feel clear. This protects your money, your home, and your peace of mind.
Hiring a contractor is a big step. When done right, it leads to a safe, warm, and strong home.
Just like checking local safety before moving to places like House Springs, Missouri, you should also check who you let work on your home. Know the risks, then make a clear choice.
